Privato Uno Privacy Policy

Privato Uno Privacy Policy 

This Privacy Policy outlines our commitment to protecting the privacy of personal information provided to us or otherwise collected by us when providing our platforms and services to you. In this Privacy Policy, “we,” “us,” or “our” refers to Privato Uno Pty Ltd (ACN 684183800) and all group companies of Privato Uno Pty Ltd. 

Compliance with Laws 

This Privacy Policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Additionally, individuals located in the European Union (EU) may have rights under the General Data Protection Regulation 2016/679 (GDPR). Appendix 1 details the additional rights of individuals located in the EU and how we process their personal information. 

Collection of Personal Information 

We collect personal information in various ways, including: 

• Directly: When you sign up for Privato Uno emails, contact us through our website, or request assistance via email, online chat, or telephone. 
• Indirectly: Through your interactions with our websites, emails, and online inquiries. 
• From Third Parties: Such as analytics and cookie providers, and marketing providers. 

Types of Personal Information Collected 

The personal information we may collect includes: 

• Your name and contact details (email address, phone number, etc.). 
• Your Ethereum (and/or other public blockchain) address and wallet. 
• Payment details (through our third-party payment processor). 
• Preferences and opinions. 
• Information from customer surveys. 
• Details of products and services provided to you and your inquiries. 
• Trading data if you participate in our marketplace. 
• Browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries, and browsing behavior. 
• Information about your access and use of our services, including through cookies. 
• Additional personal information provided through associated applications, social media platforms, and accounts. 
• Any other personal information requested by us or provided by you or a third party. 
• Use of Personal Information 

We may collect, hold, use, and disclose personal information for the following purposes: 

• To enable you to access and use our services and associated applications. 
• To perform transactions on our services. 
• To contact and communicate with you about our services. 
• For internal record-keeping, administrative purposes, invoicing, and billing. 
• For analytics, market research, and business development. 
• To run promotions, competitions, and offer additional benefits. 
• For advertising and marketing, including sending promotional information about our products and services. 
• To comply with legal obligations and resolve disputes. 
• To consider employment applications. 
• As otherwise required or authorized by law. 

Disclosure of Personal Information 

We may disclose personal information to: 

• Third-party service providers for enabling their services to us. 
• Our employees, contractors, and related entities. 
• Existing or potential agents or business partners. 
• Sponsors or promoters of any promotions or competitions. 
• Anyone to whom our business or assets are transferred. 
• Credit reporting agencies, courts, tribunals, and regulatory authorities. 
• Law enforcement officers as required or authorized by law. 
• Third parties who assist us in providing information, products, services, or direct marketing. 
• Third parties to collect and process data, such as Google Analytics. 
• Any other third parties as required or permitted by law. 

Overseas Disclosure 

Where we disclose your personal information to third parties listed above, these third parties may store, transfer, or access personal information outside of Australia, including but not limited to the United States of America. We will only disclose your personal information to countries with laws that protect your personal information similarly to the Australian Privacy Principles or take reasonable steps to protect your personal information in accordance with the Australian Privacy Principles. 

Sensitive Information 

Sensitive information is a subset of personal information given a higher level of protection under the Australian Privacy Principles. Sensitive information includes information relating to racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information, or biometric information. With your consent, sensitive information may only be used and disclosed for purposes related to the primary purpose for which it was collected or as required or authorized by law. 

Your Rights and Controlling Your Personal Information 

• Your Choice: You understand that by providing personal information to us, we will collect, hold, use, and disclose it in accordance with this Privacy Policy. You do not have to provide personal information to us, but it may affect our ability to provide our services to you. 
• Information from Third Parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about someone else, you represent and warrant that you have their consent to provide the information to us. 
• Anonymity: Where practicable, we will give you the option of not identifying yourself or using a pseudonym in your dealings with us. 
• Restrict and Unsubscribe: To object to processing for direct marketing or unsubscribe from our email database, please contact us or use the opt-out facilities provided in the communication. 
• Access: You may request access to the personal information we hold about you. An administrative fee may be payable for providing such information. In some situations, we may be legally permitted to withhold access to your personal information. 
• Correction: If you believe any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us. We will take reasonable steps to promptly correct any information found to be inaccurate, incomplete, irrelevant, or out of date. 
• Complaints: If you wish to make a complaint, please contact us with full details of the complaint. We will promptly investigate and respond to you in writing, setting out the outcome of our investigation and the steps we will take in response. You also have the right to contact the relevant privacy authority. 

Storage and Security 

We are committed to ensuring the personal information we collect is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss, and unauthorized access, modification, and disclosure. While we are committed to security, we cannot guarantee the security of any information transmitted to or by us over the Internet. The transmission and exchange of information are carried out at your own risk. Although we take measures to safeguard against unauthorized disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner inconsistent with this Privacy Policy. 

Cookies 

We may use cookies on our online services from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do recognize you when you return to our online services and allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our online services with personal information, this information may be linked to the data stored in the cookie. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our online services. We may use web beacons on our site from time to time. Web beacons (also known as ClearGIFs) are small pieces of code placed on a web page to monitor the visitor’s behavior and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page. We may use Google Analytics to collect and process data. To find out how Google uses data when you use third-party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time. 

Links to Other Websites 

Our services may contain links to other websites. We do not have any control over those websites and are not responsible for the protection and privacy of any personal information you provide while visiting those websites. Those websites are not governed by this Privacy Policy. 

Amendments 

We may, at any time and at our discretion, vary this Privacy Policy. We will notify you if we amend this Privacy Policy by contacting you through our services or the contact details you have provided to us. Any amended Privacy Policy is effective once we notify you of the change. 

For any questions or notices, please contact us at: 

Privato Uno Pty Ltd (ACN 684183800) 

Contact: hello@privatouno.com.au 

Last update: 04.04.2025

 

Appendix 1 – Additional Rights for Individuals Located in the EU 

Under the GDPR, individuals located in the EU have extra rights which apply to their personal information. Personal information under the GDPR is often referred to as personal data and is defined as information relating to an identified or identifiable natural person (individual). This Appendix sets out the additional rights we give to individuals located in the EU, including how we process personal information lawfully, transparently, and fairly. Please read the Privacy Policy above and this Appendix carefully and contact us at the details at the end of the Privacy Policy if you have any questions. 

What Personal Information is Relevant? 

This Appendix applies to the personal information set out in the Privacy Policy above. This includes any sensitive information also listed in the Privacy Policy above which is known as ‘special categories of data’ under the GDPR. 

Our Commitment to You 

Your personal information will: 

• Be processed lawfully, fairly, and in a transparent manner by us. 
• Only be collected for the specific purposes we have identified in the ‘collection and use of personal information’ clause above and personal information will not be further processed in a manner that is incompatible with the purposes we have identified. 
• Be collected in a way that is adequate, relevant, and limited to what is necessary in relation to the purpose for which the personal information is processed. 
• Be kept up to date, where it is possible and within our control to do so (please let us know if you would like us to correct any of your personal information). 
• Be kept in a form which permits us to identify you, but only for so long as necessary for the purposes for which the personal information was collected. 
• Be processed securely and in a way that protects against unauthorized or unlawful processing and against accidental loss, destruction, or damage. 

How We Process Personal Information 

We will process your personal information for our legitimate interest to allow you to access and use our website, to send you marketing content we think may be of interest to you, to contact you if you leave your contact details with us or if you otherwise initiate contact with us. We will rely on performing a contract to process your personal information where we are preparing to enter into a contract with you or we are carrying out our obligations under a contract with you. We will rely on a legal obligation to process your personal information where we are subject to a legal obligation. If we need to rely on consent, we will ask for consent to process any of your personal information for that specific purpose.